MB
Mike B

1 reviews | Active since May 2011

24 Apr 2021, 16:09

Avoid this company!

Avoid this company like the plague. The owner, Maria, is as dishonest as the day is long. 1.) She professes to be a member of PMA (Professional Movers' Association) and displays the logo on her quote and trucks. Yet she has not been a member since 2017 and was instructed in 2019 by the PMA to refrain from using their logo, yet she continues to do so. 2.) She **** in writing about her storage premises having an alarm system, which meant that my goods would not have been covered by my insurance in the event of a theft. When I inspected the premises, she still maintained that she had an alarm system, but didn't know where it was. 3.) Her storage location is a complete dump and my goods were 'secured' behind a makeshift cage made out of welded mesh wire, plastic bags, and cardboard boxes. 4.) A portion of my goods were stored in an undisclosed location, which meant that they were also not covered under my insurance policy.

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Replies (1)
A&B Movers
A&B Movers's reply26 Apr 2021, 12:27
Official
As the saying goes,we cannot please everybody!!PMA logo was used by mistake,as i told you Mike,I hardly send quotes,so when i sent you my quote,the logo was still there.it now has been removed.A simple mistake.PMA does not exist anymore so what would i gain by using their logo.Calling me dishonest is so unfair.We packed,wrapped and moved your goods into our storage facilities.You came an inspected and you were not happy.I offered to move your goods at no charge to your choice of storage facilities,we would also credit you for the storage.Nothing made you happy.Your tvs were stored in a secured room at our sales offices,we are insured.that was another huge issue.So please stop with hate speech.I wish you well and all the best.