Terrible Service

<p>I will relay the facts of my experience with this company and Deon as they unfolded. Commencing Friday 17 June 2016.</p> <p>Fri, 17 - I emailed AAS Services for quote. Received a quick reply and response on quote for works to be completed. On the same day the quote was provided I completed the bank transfer. About an hour later I was told that no proof was sent so I resent email off bank account and sms'd details to AAS Services cell number (Deon).</p> <p>That evening I got home and no work was completed. When contacted Deon said he had only received the confirmation at 14h00 but would be at my place to complete the work on Sat although no one had actually contacted me to make arrangements...</p> <p>Sat, 18 - door was put in but again I was called and told that some of the fitments were incorrect so the work would only be completed on Monday morning.</p> <p>Mon, 20 - having heard nothing further I contacted Deon who told me that work will be completed on Tues and he had sent me a message. When questioned about the message I heard nothing further from him.</p> <p>Tues, 21 - work completed but got home to find my RETRACTABLE wash line pulled out and hanging off the wall. When questioned Deon said it was merely unclipped and confirmed that they would sort out the next day. I can now confirm that AAS Services broke the line. See picture. At this point I also requested a copy of the invoice for my records.</p> <p>Wed, 22 - Sat, 25 - I continued to call and sms. But Sat my calls where being cut off with the excuse that he was at a 'meeting'.</p> <p>Mon,27 - I sent my last sms expressing my frustration at the company and the continuous lack of response. I received a follow sms confirming Deon believed "my services is of the best" and that he would attend to the receipt and broken wash line within the week.</p> <p>Fri, 01 - No surprises that we are at the end of the week and Deon has not responded to the broken line or provided a receipt.</p> <p> </p> <p>I spent R17,695.00 with AAS Services which was paid over on the day the quote was received. Two weeks later - I wish I had never engaged this company and recommend you to consider other options if looking for similar services. I have used other suppliers previously for Garage Doors and have always received stress free, professional service.</p>