AARTO delayed in responding to urgent matters

Good day,

I am writing to follow up on an urgent matter I reported via email last week regarding identity theft. Despite my initial communication, I have yet to receive any response, which I find highly unprofessional given the seriousness of the situation.

Since my last message, I have continued to receive SMS notifications relating to traffic fines that have been wrongfully issued in my name. I would like to reiterate that I am a victim of identity theft, and a certified copy of my ID was ******.

To date, I have received three fines that were issued in Pretoria using my personal details. These details appear to have been *****ulently used by an individual with the following information:

Vehicle Owner: Abdul Ms

Address: 4 Flora Road, Valhalla, Pretoria, 0185

Vehicle Details: HP46GSGP, Van Body, 25500kg, White MAN

Contact Number Provided: ***

I have also obtained an affidavit confirming the identity theft. I urgently request that these fines be thoroughly investigated and removed from my name, as I am in no way connected to this vehicle or the person involved.

Your immediate assistance in resolving this matter will be greatly appreciated. I have not received a reply, and I have never been in Pretoria, nor have I owned a van. Yet, these officers, employed by the state, issued the fine incorrectly, using someone who has been operating under my ****** details.