No recourse or appointment time

I received a rude gentlemen, Richard, after phoning Aaanother first electrical call centre on the 8th of February. He completed the job but subsequently stopped three different sets of lights and one plug from working. It was noted on the job card to check all plugs and lights. <br> <br> I tried non stop for four days to get Richard back, I then phoned the head office twice to report the problem. Eventually on the 18th an electrician from Another first electrical phoned me to scheduled an appointment for Monday the 22nd. No one arrived and I've heard nothing after phoning the head office for the third time. <br> <br> Complete disregard for the customer, no conformation of when the job will be done or fixed. When it comes to money... they will hamper your backside. FYI i paid the full invoice on the day.