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elias.msimanga elias.msimanga

1 reviews | Active since Oct 2016

31 Oct 2016, 09:15

Pathetic service on vehicle repair

<p>On Monday 10 Oct 2016 I drove my vehicle to the abovementioned and requested repairs. The diagnosis were done and I was told there's nothing wrong electronically and the Owner assumed the water pump is damaged thus causing overheat problems. I ask for a roughly figure and I was quoted R2200, I then left the vehicle and two days later I received a call and I was told my engine need engineering and skimming and the new price became R6500 which I accepted, two days later I called and I was told the Radiator is also damaged and quoted R 2450 which totalled R8950.00. I then made payment and collected the vehicle on 27.10.2016 and 2 hours later I was stuck with overheating. The car was towed to the workshop and I went next day at 09h35 and was told it will be ready at 11h00. At 11:00 I received stories and finally after 13:30 I was given the vehicle. After few hours the splash cover fell off and I put it back into position. The air housing box was not fastened and the electrical harness left lying loose. Then a sound appeared on the hood rattling and I called / whattsapp the owner but he had no interest. Now he called on 31.10.2016 and said I must bring the car back.</p> <p>If once I arrived at the workshop and he was there Supervising his employees all these problems wouldn't exist.</p>

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