****** of money

I had a leak at my house at Hunters Park in Port Elizabeth and the plumber from Snupit, Aaron Seach from AA Home Innovations responded to my request after I posted request on Snupit. To my surprise he did not fix the leak after I have paid him in full (R 1 950). I had to hire another plumber after he told me he is busy on another big project and will pay back my money instead of resolving the problem. It was mid December 2019 when he said so. He requested my account number that I provided to him. Early January 2020 he said he paid the money but it never came into my account. He is ignoring my WhatsApp messages when I told him after five days the money has not appeared in my account, he is reading my messages and not responding. I am very disappointed and I thought people that register with Snupit are professionals and not *******.