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Ashley D
1 reviews | Active since Oct 2022
05 Mar 2023, 10:07
Molded cheese way before its sell date.
My wife did our monthly shopping here on the: 25th of February 2023 and she bought a block of cheese (800g). One the label it had a sell by date which was the : 27th of March 2023, it also had a batch number which was:***. Today it's the: 5th of March 2023 and the cheese is all molded which never happened before to cheese bought at shoprite. Perhaps one of A1 staff can get in touch of me to give feedback if the cheese of batch number mentioned in above had some issues then I'd really appreciate that. Thank you.
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A1 Hyper Chickens's replyOfficial
05 Mar 2023, 10:48Good morning, thank you for bringing this to our attention. We apologise for this unfortunate poor quality. Could you kindly forward your contact details, so that we can contact you directly, to gather more information for our supplier Ladismith Cheese and follow up or alternatively if you could please contact an A1 Team member directly on ***, so that we can gather the required information to register a complaint with the producer.
A1 Hyper Chickens's reply05 Mar 2023, 10:48
Official
Good morning, thank you for bringing this to our attention. We apologise for this unfortunate poor quality. Could you kindly forward your contact details, so that we can contact you directly, to gather more information for our supplier Ladismith Cheese and follow up or alternatively if you could please contact an A1 Team member directly on ***, so that we can gather the required information to register a complaint with the producer.