BAD SERVICE AND FALSE INFORMATION FOR A TRAUMATISING EXPERIENCE

<p>TO WHOM IT MAY CONCERN<br /> <br /> FIRST OF ALL I WOULD LIKE TO SAY THAT THE STAFF AT MARAISBURG ER24 IS VERY UNHELPFUL AND RUDE<br /> MY HUSBAND WAS INVOLVED IN A POT HOLE INCIDENT ON THE 13 JULY 2017 IN ROODEPOORT AND ER24 WAS EVER SO READY TO TOW HIM AND TOLD HIM THAT THE COST WOULD BE R2500 OF WHICH THE FOLLOWING DAY 14 JULY 2017 I FOUND OUT THAT I AM BEING CHARGED R9291 FOR MY CAR BEING KEPT OVER NIGHT AND THERE IS NO CASH OR SWIPING FACILITY SO MY CAR WOULD HAVE TO STAY THERE THE WHOLE WEEKEND AND ONLY BE RELEASED THE MONDAY.<br /> I ASKED NATASHA BOTHA TO LET THE MANAGER GIVE ME A CALL AS I NEEDED MY CAR TO BE RELEASED AS MY ALTERNATE TOWING SERVICES WERE ON THEIR WAY AND SHE REFUSED TO ASSIST OR ACCOMODATE AND I AM STILL WAITING FOR THE SO CALLED MANAGER TO CALL<br /> MONDAY THE 17 JULY 2017, MY CAR GOT TOWED BY AA TO MY HOME AND WE FOUND THAT THE BUMPER WAS **********, THE LOCK NUT WAS ****** FROM MY CAR SO NOW I AM UNABLE TO TAKE MY RIMS OFF. <br /> KINDLY ADVICE IF THIS IS THE SERVICE THAT YOU OFFER TO SOMEONE WHO JUST WENT THROUGH A TRAUMATIC EXPERIENCE<br /> I EXPECTED THAT I AM PAYING R9291 FOR MY CAR TO BE KEPT SAFE AND NOT TO BE WORSE OFF THEN IT ORIGINALLY WAS<br /> I WOULD LIKE MY LOCK NUT RETURNED AND IF YOU EMPLOY ******* OR PROMOTE THAT BEHAVIOUR THEN TRUST ME I WILL TAKE THIS FURTHER<br /> <br /> </p>