Worst Merchant Service Provider

I write this to express my absolute displeasure with the service I have received from your company.

I made a payout request a month ago. I then received an email saying the payment was returned. I sent the business account confirmation letter (I did this at least thrice).

I kept liasing with Lirissa via email. I believe I have expressed the utmost patience with this matter but it's resolution is moving at the pace of a tortoise.

Subsequent to that, more funds went into my PayFast account. Those I was able to withdraw but I am unable to payout the initial payout although it shows as a balance but not an available balance.

I'm truly at my wits end trying to resolve this. I also did send a website enquiry (ticket ID 530121).

I would 'like' to have this payment processed by the end of the day.

Thank you