Worst experience with a company ever!

I don't go out of my way to write negative reviews; rather, the opposite, but my experience with Payfast has been the worst. Their communication is so bad, I received 2 emails in an 18 day struggle to get some feedback. 2 Days before my product was about to launch, I had to phone them for any information. Only much later, I received an email that I was not approved - ONE day before my product launch. This is after I spent money to get the whole thing set up. Their reason? My credit score, which is absolute BS as I received my Credit Score only 7 days prior, is the highest it has ever been with zero penalties. My suspicion is that they did not approve me because I only have one product that I was going to sell, and that just wouldn't have made Payfast enough money to have me as a client. Just really bad service, communication and overall experience. Stay very far away!