Worst Customer Experience of my Life (And I haven't even started working with them yet)

It's been nearly a month now since I first attempted to sign up for an e-commerce account. I've spent hundreds of rands phoning tech support only to be told, "It will be finished before close of business today", "Someone will phone you today", "I will send them an email", or "I will escalate the matter". I'm now fully convinced that this entire company is just a ****, like an overdue out-of-season April Fool's joke. Every time I phone, there is a new excuse for why my account is not verified yet. Every time, there is an empty promise given just to get me off the phone.