MM
Malebo M
1 reviews | Active since Feb 2023
11 Aug 2025, 13:49
Worst call agent at Payfast
Horrible experience I just called payfast and the agent was so rude towards me over the phone, without even taking time to try resolve my problem she would rather I figure it out for myself
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PayFast's replyOfficial
14 Aug 2025, 10:32Hi Malebo,
We’re very sorry to hear about your experience and sincerely apologise for any frustration caused. We’d like to understand the issue you encountered so that we can escalate it to the relevant team and assist you appropriately. Could you please provide some details about the problem you were calling about?
Thank you for your patience.
We’re very sorry to hear about your experience and sincerely apologise for any frustration caused. We’d like to understand the issue you encountered so that we can escalate it to the relevant team and assist you appropriately. Could you please provide some details about the problem you were calling about?
Thank you for your patience.
Best regards,
PayFast's reply14 Aug 2025, 10:32
Official
Hi Malebo,
We’re very sorry to hear about your experience and sincerely apologise for any frustration caused. We’d like to understand the issue you encountered so that we can escalate it to the relevant team and assist you appropriately. Could you please provide some details about the problem you were calling about?
Thank you for your patience.
We’re very sorry to hear about your experience and sincerely apologise for any frustration caused. We’d like to understand the issue you encountered so that we can escalate it to the relevant team and assist you appropriately. Could you please provide some details about the problem you were calling about?
Thank you for your patience.
Best regards,