CL
Calvin L
1 reviews | Active since Nov 2024
04 Nov 2024, 04:41
Wors service ever
Worst company I have ever dealt with. Now almost a month and my account is not verified. Sent all the details they required. No response and no support. Why would anybody make use of them is beyond me, but it's a good things cause someone is gonna come take their customers away from them. They don't even deserve one star.
Helpful (0)
Replies (8)0
Replies (8)
PayFast's replyOfficial
04 Nov 2024, 08:57Hi there, thank you for bringing this matter to our attention. We apologise for the inconvenience caused. We'd like to inform you that this matter has now been escalated to our onboarding team and further feedback will be communicated shortly. We look forward to getting this resolved for you.
PayFast's reply04 Nov 2024, 08:57
Official
Hi there, thank you for bringing this matter to our attention. We apologise for the inconvenience caused. We'd like to inform you that this matter has now been escalated to our onboarding team and further feedback will be communicated shortly. We look forward to getting this resolved for you.
CL
Calvin L's updateReviewer Update
04 Nov 2024, 11:37Oh please that just means I am going to wait another month to get a response and it won't be resolved
CL
Calvin L's update04 Nov 2024, 11:37
Reviewer Update
Oh please that just means I am going to wait another month to get a response and it won't be resolved
PayFast's replyOfficial
04 Nov 2024, 13:14Thank you for your patience. We understand your frustration. Our onboarding team has been made aware of the urgency of your case and we're doing our best to ensure a timely resolution. We’ll keep you updated throughout the process and aim to have this resolved as quickly as possible. We appreciate your patience and understanding while we work to resolve this for you.
PayFast's reply04 Nov 2024, 13:14
Official
Thank you for your patience. We understand your frustration. Our onboarding team has been made aware of the urgency of your case and we're doing our best to ensure a timely resolution. We’ll keep you updated throughout the process and aim to have this resolved as quickly as possible. We appreciate your patience and understanding while we work to resolve this for you.
CL
Calvin L's updateReviewer Update
05 Nov 2024, 09:37You have time to spend answering me here but you don't have the time to sort out my issue, it makes no sense. I have not heard anything from you but it doesn't matter I don't want to do business with a company whose dedication to their customers are so low.
CL
Calvin L's update05 Nov 2024, 09:37
Reviewer Update
You have time to spend answering me here but you don't have the time to sort out my issue, it makes no sense. I have not heard anything from you but it doesn't matter I don't want to do business with a company whose dedication to their customers are so low.
PayFast's replyOfficial
05 Nov 2024, 10:49 We're truly sorry for the frustration you’ve experienced and for any delay in resolving your issue. To assist you promptly, could you please provide your merchant ID? This will help us locate your account accurately and ensure we address your concerns as quickly as possible.
Thank you for your patience and we look forward to getting this sorted for you.
Thank you for your patience and we look forward to getting this sorted for you.
PayFast's reply05 Nov 2024, 10:49
Official
We're truly sorry for the frustration you’ve experienced and for any delay in resolving your issue. To assist you promptly, could you please provide your merchant ID? This will help us locate your account accurately and ensure we address your concerns as quickly as possible.
Thank you for your patience and we look forward to getting this sorted for you.
Thank you for your patience and we look forward to getting this sorted for you.
CL
Calvin L's updateReviewer Update
05 Nov 2024, 12:12Like I said I really don't feel like doing business with a company that has zero commitment towards their customers but let's give you a final chance and see if you care Merchant id is ***7
CL
Calvin L's update05 Nov 2024, 12:12
Reviewer Update
Like I said I really don't feel like doing business with a company that has zero commitment towards their customers but let's give you a final chance and see if you care Merchant id is ***7
CL
Calvin L's updateReviewer Update
05 Nov 2024, 12:12The company is called CalCani
CL
Calvin L's update05 Nov 2024, 12:12
Reviewer Update
The company is called CalCani
PayFast's replyOfficial
05 Nov 2024, 12:43Thank you for your response. We've escalated this to our onboarding team, further feedback will be provided shortly.
PayFast's reply05 Nov 2024, 12:43
Official
Thank you for your response. We've escalated this to our onboarding team, further feedback will be provided shortly.