LR
Lindsay R
1 reviews | Active since Apr 2010
21 Oct 2024, 08:58
Withholding small business income
Still no feedback from payfast. 13 email attempts, 7 calls and on hold for 40 minutes at a time with no answer. Still they withhold all of our business income and cannot verify their requirements or make contact. Instead, the response remains we have an influx of queries and that they will get back to me as soon as they can.
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PayFast's replyOfficial
21 Oct 2024, 12:03Hi Lindsay,
Thank you for reaching out to us. We sincerely apologise for any inconvenience and frustration this has caused you. As communicated previously on the other platform, to help us assist you more effectively ? Could you kindly provide us with your merchant ID or alternatively email address linked to your account so we can be able to investigate this with our relevant team for you. We look forward to assisting you!
Thank you for reaching out to us. We sincerely apologise for any inconvenience and frustration this has caused you. As communicated previously on the other platform, to help us assist you more effectively ? Could you kindly provide us with your merchant ID or alternatively email address linked to your account so we can be able to investigate this with our relevant team for you. We look forward to assisting you!
PayFast's reply21 Oct 2024, 12:03
Official
Hi Lindsay,
Thank you for reaching out to us. We sincerely apologise for any inconvenience and frustration this has caused you. As communicated previously on the other platform, to help us assist you more effectively ? Could you kindly provide us with your merchant ID or alternatively email address linked to your account so we can be able to investigate this with our relevant team for you. We look forward to assisting you!
Thank you for reaching out to us. We sincerely apologise for any inconvenience and frustration this has caused you. As communicated previously on the other platform, to help us assist you more effectively ? Could you kindly provide us with your merchant ID or alternatively email address linked to your account so we can be able to investigate this with our relevant team for you. We look forward to assisting you!