TM
Thando M
1 reviews | Active since May 2026
04 Jun 2026, 13:40
Whys the Account verification and support so slow?
One request, please verify my account. Or at least inform me on what i must do to get verified. I've been told to give websites and brochures but nothing has happened. I understand there might be alot others in line before me but its been a month waiting and the merchant support doesn't help at all.
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PayFast's replyOfficial
05 Jun 2026, 09:35Hi Thando, Thank you for reaching out. Our team attempted to reach you but unfortunately we have been unsuccessful. To proceed with the verification of your account, our compliance team has requested that you update the terms and conditions on your website. Once this has been completed, we will be able to continue with the verification process. Please respond directly to ticket number ##*** The Payfast Team
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PayFast's reply05 Jun 2026, 09:35
Official
Hi Thando, Thank you for reaching out. Our team attempted to reach you but unfortunately we have been unsuccessful. To proceed with the verification of your account, our compliance team has requested that you update the terms and conditions on your website. Once this has been completed, we will be able to continue with the verification process. Please respond directly to ticket number ##*** The Payfast Team
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