SA
Samuel A
1 reviews | Active since May 2024
19 Jun 2024, 10:39
Verification process not working
I opened an account and did everything asked from my side. I have send documents for verification, confirmed email etc. PayFast say that verification will take 2 to 3 business days. I am waiting for about 3 weeks already with still no verification. Been trying to contact them with no luck. Please I have not received any emails regarding this. If my documents is not in order or you need something else from me why not responding so we know. Or if you do not want to give me an account just let me know so I can work with another provider.
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PayFast's replyOfficial
19 Jun 2024, 17:08Hi there Samuel and thank you for reaching out to us. We have since escalated this matter to our Onboarding Team as well as Management Team for review. Further feedback can be expected within the next 24 hours. Looking forward to getting this resolved for you, as quick;y as possible.
Best regards,
PayFast's reply19 Jun 2024, 17:08
Official
Hi there Samuel and thank you for reaching out to us. We have since escalated this matter to our Onboarding Team as well as Management Team for review. Further feedback can be expected within the next 24 hours. Looking forward to getting this resolved for you, as quick;y as possible.
Best regards,