Using auto replies for people to back off

Once again, Payfast not doing what they're supposed to. They read your emails, which I have proof of, and do nothing at all. I think they're enjoying taking people for a GAT and have a good laugh at their business premises regarding all the 1 star reviews on here as to what consumers say about them. I sent them proof of banking details last year December. They cannot even payout R695. These people at Payfast don't give a **** about nobody's business in South Africa and I already told others who wanted to start an ecommerce business to stay away from Payfast and referred them to Hellopeter just to see what I mean. They came back and said they don't have time for **** companies like Payfast and took other payment gateways. And those 5 star reviews on here is most definitely from their staff members, family and friends.