KS
Kelsey S

1 reviews | Active since Feb 2023

16 Feb 2023, 13:35

Useless.

They advertise a 3 day turn-around time for document verification, after countless messages, emails, and facebook inbox messages all saying "we have escalated this matter to our onboarding team" nothing has come of it! I am still sitting with an unverified payfast account for over a month and cannot make sales. I would say shocking service but you actually have to provide a service in order to be bad at it, so all i'll say is uselss.

0
Replies (1)
PayFast
PayFast's reply21 Feb 2023, 08:52
Official
Hi Kelsey, thanks so much for reaching out! Can you please send along your ticket and/or merchant ID so that we can escalate this ASAP?