WC
Wenzyl C

1 reviews | Active since Jan 2023

31 Jan 2023, 12:34

Unreliable and worst service by Payfast.

Their service is the worst, i changed my business banking details. Their website cannot upload the documents. I logged a call (#630866) and i has never been attended to. I have phoned them 3 times and told about about a backlog and i must wait for their compliance department. The worse part is that I still have to wait a further 2 days after they finished with the documents.

I would not advise any small business like me to join them, I dont know how to pay for services to deliver this order to my client. None of them are prepared to assist. If they cant assist me in 2 days I will be opening a ******** case.

Merchant ID: ***0

0
Replies (1)
PayFast
PayFast's reply31 Jan 2023, 14:20
Official
Hi there, we apologies for the inconvenience this may have caused. Your query has been escalated within our customer service team, your patience is much appreciated.