WC
Wenzyl C
1 reviews | Active since Jan 2023
31 Jan 2023, 12:34
Unreliable and worst service by Payfast.
Their service is the worst, i changed my business banking details. Their website cannot upload the documents. I logged a call (#630866) and i has never been attended to. I have phoned them 3 times and told about about a backlog and i must wait for their compliance department. The worse part is that I still have to wait a further 2 days after they finished with the documents.
I would not advise any small business like me to join them, I dont know how to pay for services to deliver this order to my client. None of them are prepared to assist. If they cant assist me in 2 days I will be opening a ******** case.
Merchant ID: ***0
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Replies (1)PayFast's replyOfficial
31 Jan 2023, 14:20Hi there, we apologies for the inconvenience this may have caused. Your query has been escalated within our customer service team, your patience is much appreciated.
PayFast's reply31 Jan 2023, 14:20
Official
Hi there, we apologies for the inconvenience this may have caused. Your query has been escalated within our customer service team, your patience is much appreciated.
