KM
Kantse M
1 reviews | Active since Jun 2025
06 Jul 2025, 20:16
Unhappy with online Purchase
I bought online using moretyme, I didn't receive my order. Log a complaint with tymbank they told me to log a complaint with payfast, payfast said I must go back to tymbank. I just want my refund from market place aka Deals4sa.
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PayFast's replyOfficial
07 Jul 2025, 12:39Hi Kantse,
Thank you for reaching out and we’re really sorry to hear about your experience.Please note that Payfast is a payment processing platform and not the seller in this transaction. Refunds are typically initiated by the merchant. That said, we understand how frustrating this must be and we’ve escalated this matter internally to assist where we can.
Our team is currently investigating and will be in touch with further feedback as soon as possible.Thank you for your continued patience.
Thank you for reaching out and we’re really sorry to hear about your experience.Please note that Payfast is a payment processing platform and not the seller in this transaction. Refunds are typically initiated by the merchant. That said, we understand how frustrating this must be and we’ve escalated this matter internally to assist where we can.
Our team is currently investigating and will be in touch with further feedback as soon as possible.Thank you for your continued patience.
PayFast's reply07 Jul 2025, 12:39
Official
Hi Kantse,
Thank you for reaching out and we’re really sorry to hear about your experience.Please note that Payfast is a payment processing platform and not the seller in this transaction. Refunds are typically initiated by the merchant. That said, we understand how frustrating this must be and we’ve escalated this matter internally to assist where we can.
Our team is currently investigating and will be in touch with further feedback as soon as possible.Thank you for your continued patience.
Thank you for reaching out and we’re really sorry to hear about your experience.Please note that Payfast is a payment processing platform and not the seller in this transaction. Refunds are typically initiated by the merchant. That said, we understand how frustrating this must be and we’ve escalated this matter internally to assist where we can.
Our team is currently investigating and will be in touch with further feedback as soon as possible.Thank you for your continued patience.