Two weeks instead of 24 hours

Item: PayFast
Rating: 1
Author: Monique B

Tomorrow is two weeks I have been waiting for my account to be verified. The service and communication has been appaling. Each time I call, I am told they have my documents and it should take 24-48 hours. That's enough time to have verified seven customers.

Helpful (0)

Replies (1)

PayFast's replyOfficial

19 Dec 2023, 10:45

Hi there Monique and thank you for reaching out to us. We have escalated this matter to our onboarding team for review and they will be replying to you, via email, shortly.

Best regards,

PayFast's reply19 Dec 2023, 10:45

Official

Hi there Monique and thank you for reaching out to us. We have escalated this matter to our onboarding team for review and they will be replying to you, via email, shortly.

Best regards,