DR
Danilo R
1 reviews | Active since Oct 2009
16 Jan 2025, 13:34
They help commit *****
They seem to allow anyone to use their platform.
An illegitimate business has de*****ed us out of R3000+ and these guys aren't reachable. Not by phone or email.
I'd stay far away from any website using the payfast gateway.
Helpful (0)
Replies (3)0
Replies (3)
PayFast's replyOfficial
16 Jan 2025, 16:13Hi there,
Thank you for reaching out to us and we sincerely apologise for the delay in responding. Please rest assured that this matter has been escalated to our team for urgent attention. We’re actively working on resolving this and will keep you updated. We appreciate your patience while we work to resolve this for you.
Thank you for reaching out to us and we sincerely apologise for the delay in responding. Please rest assured that this matter has been escalated to our team for urgent attention. We’re actively working on resolving this and will keep you updated. We appreciate your patience while we work to resolve this for you.
PayFast's reply16 Jan 2025, 16:13
Official
Hi there,
Thank you for reaching out to us and we sincerely apologise for the delay in responding. Please rest assured that this matter has been escalated to our team for urgent attention. We’re actively working on resolving this and will keep you updated. We appreciate your patience while we work to resolve this for you.
Thank you for reaching out to us and we sincerely apologise for the delay in responding. Please rest assured that this matter has been escalated to our team for urgent attention. We’re actively working on resolving this and will keep you updated. We appreciate your patience while we work to resolve this for you.
DR
Danilo R's updateReviewer Update
16 Jan 2025, 16:26When? You were emailed over a week ago.
You have time to reply on here but can't answer a phone.
You have time to reply on here but can't answer a phone.
DR
Danilo R's update16 Jan 2025, 16:26
Reviewer Update
When? You were emailed over a week ago.
You have time to reply on here but can't answer a phone.
You have time to reply on here but can't answer a phone.
PayFast's replyOfficial
17 Jan 2025, 14:57Hi there,
Thank you for your patience. We understand your frustration and apologise for any inconvenience caused. Please note that we’ve reached out to you previously to provide guidance on this matter. Our team has advised that you will need to report this issue to the bank, which will then flag it with our Risk and ***** team for further investigation.
If you need further assistance or clarification, feel free to let us know—we’re here to help.
Thank you for your patience. We understand your frustration and apologise for any inconvenience caused. Please note that we’ve reached out to you previously to provide guidance on this matter. Our team has advised that you will need to report this issue to the bank, which will then flag it with our Risk and ***** team for further investigation.
If you need further assistance or clarification, feel free to let us know—we’re here to help.
PayFast's reply17 Jan 2025, 14:57
Official
Hi there,
Thank you for your patience. We understand your frustration and apologise for any inconvenience caused. Please note that we’ve reached out to you previously to provide guidance on this matter. Our team has advised that you will need to report this issue to the bank, which will then flag it with our Risk and ***** team for further investigation.
If you need further assistance or clarification, feel free to let us know—we’re here to help.
Thank you for your patience. We understand your frustration and apologise for any inconvenience caused. Please note that we’ve reached out to you previously to provide guidance on this matter. Our team has advised that you will need to report this issue to the bank, which will then flag it with our Risk and ***** team for further investigation.
If you need further assistance or clarification, feel free to let us know—we’re here to help.