L
LessonLink
1 reviews | Active since Nov 2025
04 Nov 2025, 15:39
Terrible Service
The service at PayFast was terrible, what a bad experience. When one needs help and you call them, the phones are always engaged. Sometimes you could get hold of someone via the ChatBot, but that also goes down often then nobody does support there. So you just waste time waiting on someone or anyone to call you. They dont know the importance of customer service, thats why I left and immediately went to another Gateway.
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PayFast's replyOfficial
04 Nov 2025, 16:32 Hi Janine, Thank you for sharing your feedback with us. As discussed telephonically, the account entered an unverified state when it was mistakenly upgraded to a business account.
However, we’ve successfully re-verified it, and you can now proceed with the integration.
However, we’ve successfully re-verified it, and you can now proceed with the integration.
PayFast's reply04 Nov 2025, 16:32
Official
Hi Janine, Thank you for sharing your feedback with us. As discussed telephonically, the account entered an unverified state when it was mistakenly upgraded to a business account.
However, we’ve successfully re-verified it, and you can now proceed with the integration.
However, we’ve successfully re-verified it, and you can now proceed with the integration.