PN
Pritchard N
1 reviews | Active since Nov 2023
03 Jul 2024, 12:18
Terrible Experience
I have been trying to register with payfast and for the past 2 months am pending verification. The customer support and feedback is soooo bad. Am really beginning to think maybe its a race card cause a colleague of another race did it and bang in 7 days they are up and running. Please advise which other gateway one can use for an e-commerce website. Am a young lady trying to survive its business too
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PayFast's replyOfficial
04 Jul 2024, 09:39Hi there Pritchard and thank you for reaching out to us. We usually pride ourselves on having accounts onboarded within 3-5 business days however, the amount of queries which require attention has been overwhelming. We are doing our best to ensure that all queries are handled on a first in - first out basis. We have however, escalated your details to our Onboarding Team who will reach out to you during the course of today to resolve this matter.
PayFast's reply04 Jul 2024, 09:39
Official
Hi there Pritchard and thank you for reaching out to us. We usually pride ourselves on having accounts onboarded within 3-5 business days however, the amount of queries which require attention has been overwhelming. We are doing our best to ensure that all queries are handled on a first in - first out basis. We have however, escalated your details to our Onboarding Team who will reach out to you during the course of today to resolve this matter.