JW
Jacques W
1 reviews | Active since Apr 2024
27 Nov 2024, 15:22
TERRIBLE Customer service
Terrible Customer Service! Mailed them 5 times, phone lines ring for 15+ minutes with no answers! Would use ANYBODY else. Account verification takes ages... and it was the same case with our other businesses
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PayFast's replyOfficial
27 Nov 2024, 16:08Hi Jacques,
Thank you for reaching out and sharing your concerns. I see that your query is related to account verification and previous attempts to contact us via email and phone. We sincerely apologise for the delays and inconvenience you've faced.
We'll escalate your query to the relevant team immediately to ensure it receives the attention it deserves. You’ll receive feedback shortly.
Thank you for your patience while we work to resolve this for you.
Thank you for reaching out and sharing your concerns. I see that your query is related to account verification and previous attempts to contact us via email and phone. We sincerely apologise for the delays and inconvenience you've faced.
We'll escalate your query to the relevant team immediately to ensure it receives the attention it deserves. You’ll receive feedback shortly.
Thank you for your patience while we work to resolve this for you.
PayFast's reply27 Nov 2024, 16:08
Official
Hi Jacques,
Thank you for reaching out and sharing your concerns. I see that your query is related to account verification and previous attempts to contact us via email and phone. We sincerely apologise for the delays and inconvenience you've faced.
We'll escalate your query to the relevant team immediately to ensure it receives the attention it deserves. You’ll receive feedback shortly.
Thank you for your patience while we work to resolve this for you.
Thank you for reaching out and sharing your concerns. I see that your query is related to account verification and previous attempts to contact us via email and phone. We sincerely apologise for the delays and inconvenience you've faced.
We'll escalate your query to the relevant team immediately to ensure it receives the attention it deserves. You’ll receive feedback shortly.
Thank you for your patience while we work to resolve this for you.