Terrible account verification no response no nothing.

Item: PayFast
Rating: 1
Author: Glen G

account verification is shocking! Signed up with owzo and stripe and paypal all within the time you guys haven't even sent me a email! So focused on changing there brand but nothing in the people that actually make you money! Sent 4 support emails and just a automated reply. Will move my online store else where

Helpful (0)

Replies (1)

PayFast's replyOfficial

21 Feb 2023, 08:57

Hi Glen, we're sorry to hear of your frustration! Please can you send your merchant and/or ticket ID? We'd like to chat to our team about getting this resolved ASAP.

PayFast's reply21 Feb 2023, 08:57

Official

Hi Glen, we're sorry to hear of your frustration! Please can you send your merchant and/or ticket ID? We'd like to chat to our team about getting this resolved ASAP.