MK
Michael K

1 reviews | Active since Aug 2023

26 Mar 2025, 09:43

***** Takealot Suppliers

On the evening of 25 February 2025 I purchased a Laptop from Takealot. I was directed to pay EFT and not on the app as usual. No problem. The next day when I paid something via EFT I erroneously paid R 19 700.00 into Takealot/suppliers account from who I purchased the laptop. R 19 700.00! I managed after a few hours who the money was sent to as I have the screenshots of sent money and from the laptop transaction the previous evening. The account numbers are matching it says Payfast/Takealot. This is 4 weeks later and after being asked for pdf instead of jpeg for the proof of transactions. I sent as requested twice, 3 weeks later a bank confirmation letter🙄 she must of forgotten to tell me the first time exactly what she will need. Jesus Christ don’t forget to inhale and exhale!

This was sent, they acknowledged the funds, but just don’t pay the money, pleading and explaining when they call but nothing is happening!

Shocking how they treat customers! It’s my money it’s not a return of a product or **** like that.

0
Replies (19)
PayFast
PayFast's reply26 Mar 2025, 10:19
Official
Hi there,

Thank you for reaching out. We understand how frustrating this situation must be. Please know that we’ve escalated this matter to the relevant team for further review. They will be reaching out to you shortly.
We appreciate your patience and understanding during this time.
MK
Michael K's update26 Mar 2025, 10:25
Reviewer Update
It’s been 4 weeks and you have all the relevant documents. I’ve been given this response multiple times! Unfortunately that excuse is worn out. Can I ask you to wake the **** up! I want my money and it doesn’t take longer that 30 minutes to review, it’s simple you first check your bank statements (what should be done monthly anyways) then the confirmation of banking details that you also have, then a payment requisition stated the bank details, proof of payment that were made, signed off by manager and accounts department process the payment. It’s not that complicated if you know you running a business and not your husband’s Lemonade stand. Be a bit more specific! What day are you indenting to resolve this? Maybe next summer?
MK
Michael K's update26 Mar 2025, 10:26
Reviewer Update
BTW sweetheart my patience ran out weeks ago! Should I publish the communication emails between us for the last month public? Just say and I’ll gladly do so!
MK
Michael K's update26 Mar 2025, 10:30
Reviewer Update
And please, make it believable.

So we can believe it at least
MK
Michael K's update26 Mar 2025, 12:46
Reviewer Update
I don’t know where people are getting this idea that Payfast is fast! 🙄 does 4 weeks sound fast to you? Unless you are a 🦥 Sloth.


MK
Michael K's update26 Mar 2025, 12:53
Reviewer Update
Wow reading the other reviews it seems normal for this ***** company to withhold people’s money.

Only difference is mine is R19 700 and not cents and Rands. It’s THOUSANDS.

You see , I’m moet everyone, and I will not just let it be!

Your soonest response will be an appreciated. Meaning get to it or I’ll come to your offices in Rondebosch! Then you’ll have a nasty ***** to deal with, now a nasty ***** whose money you withholding is a serious problem. For YOU. Pick your poison. Your choice
MK
Michael K's update26 Mar 2025, 13:01
Reviewer Update
Those the public who has dealings with these ******* company the address is below:

240 Main Road Great Westerford Building Second Floor, Rondebosch, Cape Town, 7700
MK
Michael K's update26 Mar 2025, 13:05
Reviewer Update
Demi is the useless Heifer who assisted initially then Slipped into a deep COMA

Your mother should be proud my love
MK
Michael K's update26 Mar 2025, 13:32
Reviewer Update
I’m calling Payfast, was 2nd inline then once helped placed on hold. Another 15 minutes and counting for assistance

Henna sweetie pie. Please awake from your dazed and confused slumber
PayFast
PayFast's reply26 Mar 2025, 13:42
Official
 Hi Michael, 

We truly apologise for the frustration this has caused. We understand that this situation has been prolonged and we are aware of the urgency.

We want to assure you that this matter has been escalated to our relevant team and they are actively reviewing it. We truly appreciate your patience during this process and are doing everything we can to resolve this as soon as possible.
MK
Michael K's update26 Mar 2025, 13:46
Reviewer Update
Oh my. After speaking to the manager now it’s strange that he had no idea of this. I spoke to the Manager Mr Shaaiq R

Do someone is clearly being ********* here. Takealot or Payfast? It’s one of the 2, perhaps both!

But can’t be neither

Shameless
MK
Michael K's update26 Mar 2025, 13:49
Reviewer Update
Don’t assure me ****! I spoke to Shaaiq who isn’t even aware of this.

He’s the Manager!

Manager normally know if they are informed.

You are provoking the situation by giving me the wild goose chase. Let’s not play with other
MK
Michael K's update26 Mar 2025, 14:18
Reviewer Update
Oh lord Jesus forgive me for what I’m about to sin.

A different Takealot ***** counted me now and asking documents that was sent 3 times by now! 3 weeks ago. The problem is every time a different idiot contacts you and asking the same but no results. We going in circles nowhere slowly

Come on people do your jobs right are required from a mental asylum?
MK
Michael K's update26 Mar 2025, 14:18
Reviewer Update
Requited
MK
Michael K's update26 Mar 2025, 14:24
Reviewer Update
Takealot is becoming a joke.

AMaaZON is definitely by far the more efficient and better customer service. Even Temu is outshining this sad SA company
PayFast
PayFast's reply26 Mar 2025, 15:12
Official
We appreciate you taking the time to give us this feedback, we'll be sure to pass it along to the team. Our support team has been trying to contact you but have been unable to reach you. Please keep an eye out for further communication from them, rest assured they're actively working to try and resolve this.
MK
Michael K's update26 Mar 2025, 16:08
Reviewer Update
Oh my sweet ****ing Jesus!

Supernatural L, you just joined the party so for the 5th time I’m asked to send exact same documents. Are you people for real? I’m dying to know where you recruit from! Because I’ve never in my life seen such a bunch of idiots or imbeciles in one concentrated are if business…🫢 must be hiring staff from the mental asylum
MK
Michael K's update26 Mar 2025, 16:08
Reviewer Update
Suprrnati L is the poor creature that awoke now
MK
Michael K's update26 Mar 2025, 16:11
Reviewer Update
This was definitely my last time buying from this Miscarriage of a business.

And I do spend thousands there. Your loss not mine there’s plenty other options