Stop using PayFast

Buyers & sellers: DO NOT USE PAYFAST!!! I've made an online purchase for dogfood. Unfortunately the company then wrote me & said they cannot deliver & offered to refund the purchase. For the last 5 weeks it has been an endless struggle to get my funds repaired to my account. First the petfood company had trouble with PayFast & then it has been an absolutely endless back & forth between one Ilyaas A (from PayFast) & myself. Ilyaas keep asking for my banking details - which they should have, as they had been quick enough to funnel the funds for the purchase. I then send the required banking details, via my banking app to the "***" address. But, lo & behold, interspersed with confirmation of refund, I'll receive another e-mail from Ilyaas, just when funds should be appearing in my account, requesting banking details annew. 7 e-mails in total & not a penny in sight of the refund! This totally smacks of *****ulant behaviour, & I would urge both online merchants & customers to NOT utilize PayFast!!