Stay away from PayFast!!!

I've changed our company's banking details in early December 2022, which online it states "Documents pending verification, this can take up to 3 working days."

So the entire December, my banking details weren't changed and then in early January I contacted them via email and a Simnikiwe eventually answered me. Today is the 24th of January and the issue still hasn't been resolved. On every email they say please allow us 48 hours to resolve the issue. Now honestly how many 48 hours should I wait.

The problem is, I have client that buys products on my website, and but I can't access my money. Payfast is just withholding my money from me!! This isn't right!!

And using the excuse that we have a backlog, isn't sufficient or fair towards your clients.