Second complain and exactly like I stated in first complain looking for reason not to pay the money let's guess now looking for another reason

IV been waiting as per my previous complaint like I said payfast goes quiet to make a excuse not to pay the money I have a lot of friends like a lot based in cpt jhb and dbn that has the same issue with payfast it's like more than 60% of merchants has the same problem it's to much of a pattern so im thinking of starting a petition to submit cause this cat go on like this firstly understandable they put hold on transaction for very silly reason same client done two transactions 1 on certain day and another on a second day how that suspicious i don't know because remember the client authorizes transaction through 3D authentication meaning either through otp which the client receives or the client needs to authorize transaction on the banking app which is in possession of the client but never the less money was put on hold I was then asked to submit invoice and proof of email which I provided then a call from payfast representative asking what the purpose of payment explained now this what gets me is that the representative stated that him and his superiors look through the invoice and don't see why any one will pay me for that services now that is play down tell me that my services is useless and then again whom are you to tell me that then the representative moved on to saying they will need a contract which I then fell sick ad left it for more than 3 months I then got the contract with copy of ID which I had to go back and call the client and ask to please provide me with ID as my processor needs it to release the funds paid for the service number one do you know how ********* it is to call a client asking that and explaining why make it seems like one is running a **** services never the less got the ID and contract as requested from payfast now take note 2 times I done what was asked now the only response I'm getting is our division manager is reviewing it really going on 3 days now nothing I hope and pray that payfast don't ask for any thing more because now it's ********* and as a processor you have what you requested twice you should've of requested everything with first email now back n forward stop playing games this is not ethical what is taking place you know when I spoke with your representative last in the first 3minutes of the call he stated to me that they not here to take the money where did that come from whom brought that up cause I never mentioned it yet representative brings it up this is tiring and you guys don't understand how this affects a company and reputation if my reputation gets damaged in any way because if this believe me this won't be the last that you hear from me

Just do what's right as a company you received what you wanted twice so please do what's right I'm you client I pay you a fee yet I get treated like this really I heard individuals complain before but never took it to head till now that it actually is happening to me

My first complaint no response this is my second complain going on 7 days later same problem

Let's guess you guys are looking for reason to keep the money maybe the money no longer there and you can't pay it out that's why

But let's see what happens next

IL keep you guys updated and will past the responses on the third complaint so you guys can see exactly what in talking about