AM
Apiwe M
1 reviews | Active since Jul 2019
12 Dec 2024, 09:06
Refund Request
I had requested for a refund from Payfast with my banking details confirmation letter on the 25/11/2024 and still no update on my refund. This is something that was supposed to be done in 3 working days.
Helpful (0)
Replies (5)0
Replies (5)
PayFast's replyOfficial
12 Dec 2024, 13:15Hi there, thank you for bringing this matter into our attention. We sincerely apologise to hear about the experience you've had and would like to assist you with resolving this. Kindly note that we have escalated this to our support team and further feedback can be expected shortly.
PayFast's reply12 Dec 2024, 13:15
Official
Hi there, thank you for bringing this matter into our attention. We sincerely apologise to hear about the experience you've had and would like to assist you with resolving this. Kindly note that we have escalated this to our support team and further feedback can be expected shortly.
AM
Apiwe M's updateReviewer Update
12 Dec 2024, 14:54I will wait for your response as no longer trust you guys.
AM
Apiwe M's update12 Dec 2024, 14:54
Reviewer Update
I will wait for your response as no longer trust you guys.
PayFast's replyOfficial
12 Dec 2024, 15:47We understand your frustration and sincerely apologise for the inconvenience caused. Please rest assured that our team is actively working on this and as mentioned we will provide you with further feedback shortly.
PayFast's reply12 Dec 2024, 15:47
Official
We understand your frustration and sincerely apologise for the inconvenience caused. Please rest assured that our team is actively working on this and as mentioned we will provide you with further feedback shortly.
AM
Apiwe M's updateReviewer Update
12 Dec 2024, 15:49The email I sent it from is ***
AM
Apiwe M's update12 Dec 2024, 15:49
Reviewer Update
The email I sent it from is ***
PayFast's replyOfficial
12 Dec 2024, 16:03Thank you for bringing this to our attention. We have relayed this information to our team.
PayFast's reply12 Dec 2024, 16:03
Official
Thank you for bringing this to our attention. We have relayed this information to our team.