BM
BOITUMELO M

1 reviews | Active since Jan 2022

20 Feb 2025, 13:08

Poor service professionals

Its been 7 days waiting for refund.no communication at all

0
Replies (2)
PayFast
PayFast's reply21 Feb 2025, 16:05
Official
Hi there, and thank you for reaching out to us.

We hear your frustration, and we truly appreciate you bringing this to our attention. We’ve escalated this to the team to ensure it gets addressed as soon as possible. We'll provide you with feedback shortly.

Thank you for your patience.

Best regards,

PayFast
PayFast's reply25 Feb 2025, 09:07
Official
Hi there,

We  wanted to update you on your query. Our support team has attempted to contact you twice but was unable to reach you. A follow-up email was sent to inform you of this.As we haven’t received a response yet, another follow-up email has been sent under ticket #***. Please check your inbox including spam/junk folders and let us know if you need any further assistance.

Best regards,