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nizaam S

1 reviews | Active since Sept 2012

15 Dec 2022, 11:48

Poor Service

Extremely poor service, I am.merchant and updated my banking details from capitec to nedbank and sent through documents more than 3 days ago and account still showing busy verifying documents. No one responds to your messages. I need to pay my my suppliers but can't because Payfast doesn't do there job.

0
Replies (2)
PayFast
PayFast's reply15 Dec 2022, 13:13
Official
Hi there, thanks for reaching out to us. Can you please send me your ticket ID and email address so that we can look into your query
PayFast
PayFast's reply28 Dec 2022, 10:33
Official
Hi there Nizaam and apologies for the delay in response. If you do still require assistance on this matter, it has been escalated and a response will be offered shortly, if the issue has not been resolved as yet.