MM
Mukundi M

1 reviews | Active since Apr 2022

06 Feb 2025, 13:29

Poor Customer service

Please Save yourself from the stress try alternatives the Customer service is extremely poor I've been begging these guys to do something as simple as Verify my account as I had to Launch it seems They need some more begging I can just imagine How they'll treat serious problem if They still can't resolve simple issues

0
Replies (1)
PayFast
PayFast's reply07 Feb 2025, 12:57
Official
Hi there, apologies for the delayed response and thank you for bringing this matter into our attention.
Kindly note that we have escalated this to our onboarding team to help ensure this gets prioritised. Further feedback will be communicated shortly!

We appreciate your patience and understanding while we work to resolve this for you.