wA
warren A

1 reviews | Active since Nov 2014

06 Feb 2023, 06:42

PLEASE STAY AWAY FROM PAYFAST. THEY DONT CARE ABOUT YOUR ONLINE BUSINESS.

Payfast promises to help but doesn't do as they say. I still cannot request a payout since last year. I uploaded the documents they asked 3 times since December 2022 but still says documents pending. Three days of verification is long past. I should post a tweet on Twitter as well 'cos I see nothing is working here. PROMISES and LIES is all I will remember from them.

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Replies (1)
PayFast
PayFast's reply06 Feb 2023, 16:06
Official
Hi there Warren and thank you for reaching out to us. We have escalated this matter to our on boarding team for urgent assistance. Please accept our apologies for the time taken to resolve this matter as this is not the level of service we wish to offer any of our clients.