FM
Frank M
1 reviews | Active since Oct 2023
19 Dec 2023, 15:18
Payments not being received
This company is not even Payfast they very slow our client paid but they do not want to release the funds or even to do refund to the clients which is very weird because our clients are frustrated about this issue this guy called Hilton Thyssen the useless he does not even have customer service wondering how he even got the job PLEASE STAY AWAY FROM THIS COMPANY NOW OUR CLIENT THINKS WE RECEIVED THE FUNDS BUT THEY ARE HOLDING THEM
Am really wondering how many clients they’re doing this to RUN AWAY FROM THIS PEOPLE SHAME they other better companies out
Helpful (0)
Replies (1)0
Replies (1)
PayFast's replyOfficial
05 Jan 2024, 08:47Hi there and thank you for reaching out to us. We have received feedback from our Risk Team confirming that communications were sent to you regarding the status of the account. Unfortunately, due to certain findings - which will not be disclosed on a public platform, the account has been rightfully frozen. To further communicate about this issue, please feel free to reopen talks with our Risk Team by responding to their last email.
Best regards,
PayFast's reply05 Jan 2024, 08:47
Official
Hi there and thank you for reaching out to us. We have received feedback from our Risk Team confirming that communications were sent to you regarding the status of the account. Unfortunately, due to certain findings - which will not be disclosed on a public platform, the account has been rightfully frozen. To further communicate about this issue, please feel free to reopen talks with our Risk Team by responding to their last email.
Best regards,