WCV
Wanda Calitz-De Villiers
1 reviews | Active since Aug 2018
12 Apr 2025, 09:23
Payfast...Paynothingback
Created an Merchant Profile on Payfast. Have been struggeling to get my payout activated since 5 April 2025 with them. They keep on saying someone will response shortly...more like never. I removed payfast as a payment option from all my orders. Might never get that money from them.
Helpful (0)
Replies (3)0
Replies (3)
PayFast's replyOfficial
14 Apr 2025, 13:12 Hi there, we’re really sorry to hear about your experience. Please rest assured that your case has been escalated internally and our team will be reaching out to provide you with an update.
We truly appreciate your patience and are working to resolve this as soon as possible.
We truly appreciate your patience and are working to resolve this as soon as possible.
Best regards,
PayFast's reply14 Apr 2025, 13:12
Official
Hi there, we’re really sorry to hear about your experience. Please rest assured that your case has been escalated internally and our team will be reaching out to provide you with an update.
We truly appreciate your patience and are working to resolve this as soon as possible.
We truly appreciate your patience and are working to resolve this as soon as possible.
Best regards,
WCV
Wanda Calitz-De Villiers's updateReviewer Update
16 Apr 2025, 13:49Still have not received any feedback from payfast. Logged another report still nothing.
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142397 call logged
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Logged a Message no operator available to assist.
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142397 call logged
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Logged a Message no operator available to assist.
WCV
Wanda Calitz-De Villiers's update16 Apr 2025, 13:49
Reviewer Update
Still have not received any feedback from payfast. Logged another report still nothing.
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142397 call logged
***
Logged a Message no operator available to assist.
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142397 call logged
***
Logged a Message no operator available to assist.
PayFast's replyOfficial
23 Apr 2025, 13:58Hi there, thank you for following up and we’re truly sorry for the continued delay.Our onboarding team has advised that they’ve requested some documents to continue processing your account. Please check your inbox (and spam folder just in case) for any communication from us.
If you haven’t received anything or need clarity on what’s required, please let us know. We look forward to getting this resolved for you.
If you haven’t received anything or need clarity on what’s required, please let us know. We look forward to getting this resolved for you.
Best regards,
PayFast's reply23 Apr 2025, 13:58
Official
Hi there, thank you for following up and we’re truly sorry for the continued delay.Our onboarding team has advised that they’ve requested some documents to continue processing your account. Please check your inbox (and spam folder just in case) for any communication from us.
If you haven’t received anything or need clarity on what’s required, please let us know. We look forward to getting this resolved for you.
If you haven’t received anything or need clarity on what’s required, please let us know. We look forward to getting this resolved for you.
Best regards,