Payfast will let you down..
Since the have rebranded, their customer service is SHOCKING and USELESS. I have been begging to get registered for paygate for the past 2 weeks. No response from Payfast. Just spend 3 hours on the "customer care line"... Still where i was. Rather use Netcash on any other online payment service but stay clear of Payfast. They will disappoint and let you down when you need them the most.
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PayFast's replyOfficial
30 Sept 2024, 10:02Hi Appa,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. We have escalated this to our onboarding team for urgent investigation. Further feedback will be provided shortly. Thank you for your patience and understanding while we work to resolve this for you.
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. We have escalated this to our onboarding team for urgent investigation. Further feedback will be provided shortly. Thank you for your patience and understanding while we work to resolve this for you.
Best regards,
PayFast's reply30 Sept 2024, 10:02
Official
Hi Appa,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. We have escalated this to our onboarding team for urgent investigation. Further feedback will be provided shortly. Thank you for your patience and understanding while we work to resolve this for you.
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. We have escalated this to our onboarding team for urgent investigation. Further feedback will be provided shortly. Thank you for your patience and understanding while we work to resolve this for you.
Best regards,