RG
Rudolf G

1 reviews | Active since Jan 2010

06 May 2025, 08:54

Payfast should rather be named Payslow

I app**** for a Payfast merchant ID to receive payments for good sold via an app. A month later and after numerous phone calls and emails the merchant ID is still not operational in spite of Payfast confirming verbally and in writing that it was activated. I would have kicked this useless company into touch a long time ago if it wasn't that they are the only gateway on the app that works with SA banks. Avoid them if you can.

0
Replies (1)
PayFast
PayFast's reply06 May 2025, 10:06
Official
Hi Rudolf,

We sincerely apologise for all the inconvenience caused during this time. Please note that we've now escalated this to our onboarding team for urgent review.

They will be in touch with you shortly. We appreciate your patience and understanding while we work to get this resolved for you.