RO
Reanne O
1 reviews | Active since Jul 2024
18 Jul 2024, 19:44
Payfast? Rather Paynever
Hello Peter, I have signed up for my first Payfast account, excited to complete my first e-commerce shop...However, more than 2weeks in, my account is still on "pending verification". I have submitted the necessary FICA documentation as requested, but to no avail. No emails in my inbox, nothing. I feel like literally everything today on the internet is someone trying to **** us. I just really wanted to get my work out there and sell it through a reliable payment site, but I guess that is just pointless today. #unhappy #noservice
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PayFast's replyOfficial
19 Jul 2024, 16:23Hi there, and thank you for reaching out to us. We have escalated your query to our onboarding team. They are actively working on resolving this issue and will be in touch with you shortly to provide an update.
We do apologise for any inconvenience caused and we're commited to getting this sorted out for you promptly.
We do apologise for any inconvenience caused and we're commited to getting this sorted out for you promptly.
Best regards,
PayFast's reply19 Jul 2024, 16:23
Official
Hi there, and thank you for reaching out to us. We have escalated your query to our onboarding team. They are actively working on resolving this issue and will be in touch with you shortly to provide an update.
We do apologise for any inconvenience caused and we're commited to getting this sorted out for you promptly.
We do apologise for any inconvenience caused and we're commited to getting this sorted out for you promptly.
Best regards,