PayFast places no value in customer service
Such bad customer service! Does David Adams, managing Director of PayFast have such a low value on his customers that they are simply ignored? Look at all the one stars! As an online shop retailer, dealing with Payfast queries is very unpleasant. I have customers complaining about what has happened to their payments (disappeared apparently) and Payfast is doing nothing to help. Makes my business look bad. You have to do better Mr. Adams!
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PayFast's replyOfficial
30 Oct 2024, 12:19Hi there,
Thank you for bringing this matter to our attention. We do apologise for any inconvenience this may have caused. Please note that we have escalated this to our team for urgent attention. An agent will reach out to you shortly. We appreciate your patience and understanding while we work to resolve this for you.
Thank you for bringing this matter to our attention. We do apologise for any inconvenience this may have caused. Please note that we have escalated this to our team for urgent attention. An agent will reach out to you shortly. We appreciate your patience and understanding while we work to resolve this for you.
PayFast's reply30 Oct 2024, 12:19
Official
Hi there,
Thank you for bringing this matter to our attention. We do apologise for any inconvenience this may have caused. Please note that we have escalated this to our team for urgent attention. An agent will reach out to you shortly. We appreciate your patience and understanding while we work to resolve this for you.
Thank you for bringing this matter to our attention. We do apologise for any inconvenience this may have caused. Please note that we have escalated this to our team for urgent attention. An agent will reach out to you shortly. We appreciate your patience and understanding while we work to resolve this for you.