Payfast (PaySLOW)

Really pathetic. They took over a week to approve my profile. I had to phone and email about half a dozen times and just got told "we have escalated your matter". Since then, i have tried to use their Live Chat. The website says "we're online". You have to go through multiple questions and answers like input name, phone no, email address (information they already have), type in your query. At the end of the entire process, you get told, "we're terribly sorry, call volumes are too high .... have a nice day.... blah blah blah" The session just ends. This applies during office hours and after hours.