PayFast is terrible!

This company is so difficult to work with, I ordered a service with them and it was not rendered. I tried getting in touch with them in order to follow up and get the issue resolved, they are nowhere to be found. I tried calling the number on their website, sends me everywhere but to a consultant. Tried their chat platform and all they do is put you through to a bot that tells you sorry they can’t help you with anything. Appalling To say the least, it’s been weeks and at this point I’m convinced they are a **** because how are you able to receive money but can’t return it if you can’t deliver the service? Money doesn’t grow on trees and this is a very unpleasant experience! I want my money back! It’s literally #BlackFriday and there sure is a lot of other things I could’ve spent my money on!