MN
Mandla N
1 reviews | Active since Jan 2024
29 Jan 2024, 19:10
Payfast is a disgrace and has no respect for merchants!!
I've been messaging these people for 3 weeks now just to reverify my bank account details that i have been using for over a year now. All i have been getting is stupid excuses and stories of escalation. I have money stuck in the account and angry customers. I must say that PAYFAST is a disgrace at this point and if not for the money i have stuck in there i would have switched services. No customer care except some lady Kathleen that keeps telling me the same thing every day and no respect for merchants. I would not recommend this service to any business. I'M SO ANGRY!!!
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PayFast's replyOfficial
30 Jan 2024, 10:36Hi there Mandla and thank you for reaching out to us. We have escalated this matter to our Onboarding team as well as management for internal review. Further feedback will be provided via email during the course of today. Looking forward to resolving this matter for you.
PayFast's reply30 Jan 2024, 10:36
Official
Hi there Mandla and thank you for reaching out to us. We have escalated this matter to our Onboarding team as well as management for internal review. Further feedback will be provided via email during the course of today. Looking forward to resolving this matter for you.