ZM
Zintle M
1 reviews | Active since Sept 2024
03 Sept 2024, 12:38
Payfast is a disappointment for new businesses
Extremely disappointing from payfast, no one cares about the new business. I have been sent from pillar to post even have to do follow up on a follow up email. My business partner recommended it but unfortunately 2 months after registering we are being put on a merry go round. Like how hard is it to review a business's documents. Now we are being told the services we need are not suitable and they are telling us to apply for some switch service. Like really i just registered to use pay fast as a payment gateway why complicate matters?
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Replies (2)
PayFast's replyOfficial
04 Sept 2024, 09:05Hi Zintle,
We apologise for the delay in getting back to you. Your query has been escalated to our onboarding team for review and we'll provide further feedback soon. Thank you for your patience as we work to resolve this matter.
We apologise for the delay in getting back to you. Your query has been escalated to our onboarding team for review and we'll provide further feedback soon. Thank you for your patience as we work to resolve this matter.
PayFast's reply04 Sept 2024, 09:05
Official
Hi Zintle,
We apologise for the delay in getting back to you. Your query has been escalated to our onboarding team for review and we'll provide further feedback soon. Thank you for your patience as we work to resolve this matter.
We apologise for the delay in getting back to you. Your query has been escalated to our onboarding team for review and we'll provide further feedback soon. Thank you for your patience as we work to resolve this matter.
PayFast's replyOfficial
04 Sept 2024, 09:27Thank you for your patience. Our onboarding team has reviewed your query but couldn't find any information linked to the email address linked here. They also tried contacting the phone number on file without success.Could you please provide your Merchant ID so we can look into this further for you?We appreciate your cooperation.
PayFast's reply04 Sept 2024, 09:27
Official
Thank you for your patience. Our onboarding team has reviewed your query but couldn't find any information linked to the email address linked here. They also tried contacting the phone number on file without success.Could you please provide your Merchant ID so we can look into this further for you?We appreciate your cooperation.