1 reviews | Active since Jun 2019
PayFast in Cahoots with Vendors to **** Consumers!!!!
PayFast why are you in business with vendors whose livelihoods is based on ******** consumers? Why?
I placed an order with Trendysecrets on the 21 October 2022 and to date I haven’t received my order. I’ve sent the vendor countless messages and they’ve all fallen on deaf ears.
Are you guys in cahoots? Cos clearly from where I’m standing it looks like it.
Now here’s what I want to happen. 1. Blacklist the vendor or flag them with your forensics department 2. Persuade the vendor to refund my money in full 3. And I’m only giving you 72 hours to resolve this query or else I’m taking you both to the ombudsman. I kid you not, so you better be prompt with your response and resolution.
Also when you reach out to me please ensure you have all your **** in place, I don’t have time to waste re-explaining myself!
Thank you for getting in touch with us regarding this.
We only process the payments for the merchant you paid and unfortunately are unable to assist with regards to what was ordered or the fulfilment of the order/services.
Please contact the merchant directly using the contact details supp**** on their website.
Should you require alternative assistance, please do not hesitate to contact us.
Regards,
Adriaan CCustomer Service Team Lead Assistant
Thank you for getting in touch with us regarding this.
We only process the payments for the merchant you paid and unfortunately are unable to assist with regards to what was ordered or the fulfilment of the order/services.
Please contact the merchant directly using the contact details supp**** on their website.
Should you require alternative assistance, please do not hesitate to contact us.
Regards,
Adriaan CCustomer Service Team Lead Assistant
