AP
Andre P
1 reviews | Active since Jun 2020
19 May 2025, 16:08
PAYFAST GOT FAT & HAPPY - THEY DON'T NEED MORE CUSTOMERS
PAYFAST SEEMS TO BE CONTENT WITH THE CUSTOMERS THEY HAVE AND DON'T NEED NEW CUSTOMERS.
It has been 22 days since I've uploaded my verification document. Still no response from Payfast.
Fortunately there are NUMEROUS other options to dchoose from. Payfast is NOT the only payment platfomr for South African businesses
Helpful (0)
Replies (1)0
Replies (1)
PayFast's replyOfficial
21 May 2025, 10:54 Hi there,
Thank you for taking the time to share your feedback and we sincerely apologise for the delay you've experienced. This is certainly not the experience we aim to deliver and we understand how frustrating it must be. Please be assured that we’ve escalated this matter to our team for urgent attention and someone will be in touch with you shortly.
We appreciate your patience and the opportunity to make this right.
Thank you for taking the time to share your feedback and we sincerely apologise for the delay you've experienced. This is certainly not the experience we aim to deliver and we understand how frustrating it must be. Please be assured that we’ve escalated this matter to our team for urgent attention and someone will be in touch with you shortly.
We appreciate your patience and the opportunity to make this right.
PayFast's reply21 May 2025, 10:54
Official
Hi there,
Thank you for taking the time to share your feedback and we sincerely apologise for the delay you've experienced. This is certainly not the experience we aim to deliver and we understand how frustrating it must be. Please be assured that we’ve escalated this matter to our team for urgent attention and someone will be in touch with you shortly.
We appreciate your patience and the opportunity to make this right.
Thank you for taking the time to share your feedback and we sincerely apologise for the delay you've experienced. This is certainly not the experience we aim to deliver and we understand how frustrating it must be. Please be assured that we’ve escalated this matter to our team for urgent attention and someone will be in touch with you shortly.
We appreciate your patience and the opportunity to make this right.