CO
Chris O
1 reviews | Active since Dec 2018
15 Aug 2025, 09:04
PayFast going backward
We have been Payfast clients with our other businesses for years now and I am so shocked this morning with Payfast. We have a dating site and registered Pty company for this. Our account was opened and our developer was busy developing the payfast platform. I get an email this morning to advise the account has been closed and suitable for our Switch facility. I mean really what's going on here. In this day and age a registered legal company being declined because its a dating web site. This is ************** to its fullest. Rather go to Ozow they have no issues and open your account within 2 days.
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PayFast's replyOfficial
15 Aug 2025, 16:23Hi Chris,
Thank you for reaching out and sharing your concerns. We completely understand how frustrating this situation must be and we appreciate your loyalty as a long-term client.Please note that we have escalated your case to our onboarding team for further review and they will be in touch with you as soon as possible.
We appreciate your patience and understanding while this is being looked into.
Thank you for reaching out and sharing your concerns. We completely understand how frustrating this situation must be and we appreciate your loyalty as a long-term client.Please note that we have escalated your case to our onboarding team for further review and they will be in touch with you as soon as possible.
We appreciate your patience and understanding while this is being looked into.
Best regards,
PayFast's reply15 Aug 2025, 16:23
Official
Hi Chris,
Thank you for reaching out and sharing your concerns. We completely understand how frustrating this situation must be and we appreciate your loyalty as a long-term client.Please note that we have escalated your case to our onboarding team for further review and they will be in touch with you as soon as possible.
We appreciate your patience and understanding while this is being looked into.
Thank you for reaching out and sharing your concerns. We completely understand how frustrating this situation must be and we appreciate your loyalty as a long-term client.Please note that we have escalated your case to our onboarding team for further review and they will be in touch with you as soon as possible.
We appreciate your patience and understanding while this is being looked into.
Best regards,