Payfast-FNB glitch damaging the success of the 'restaurant rescue project'

Unsupportive, *********** online customer service and troubleshooting feedback; not dealing with the issue, not grasping the issue, custom-made copy-and-paste answers which do not address the issue, malfunctioning alternative options provided on their paypal platform. Passing the buck, inability to use the platform to pay vendors. I see that a simiolar Payfast-FNB issue has been discussed by other reciewers, and that it is still causing frustrations, so surely Payfast should be much aware of these issues.