PayFast failure to verify Account
I am very disappointed .... I have been trying for 3 moths to verify my account and I keep getting told it is being escalated... This is ridiculous. I have payments that need to be made and I cannot withdraw my money. I have phoned... spoken to the online chat... sent emails... and nothing is happening. I really need this sorted out!! Merchant Id is: ***0
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PayFast's replyOfficial
15 Feb 2024, 09:21Hi there Chantelle and thank you for reaching out to us. We have escalated this matter to our Onboarding Team for review. Further assistance will be provided shortly, via email. Looking forward to resolving this issue for you.
PayFast's reply15 Feb 2024, 09:21
Official
Hi there Chantelle and thank you for reaching out to us. We have escalated this matter to our Onboarding Team for review. Further assistance will be provided shortly, via email. Looking forward to resolving this issue for you.
's updateReviewer Update
20 Feb 2024, 14:40It has been escalated each time I have phoned or spoken to your online chat service...
I got a call about the banking details... reuploaded the documents and again... no communication after that...
I got a call about the banking details... reuploaded the documents and again... no communication after that...
's update20 Feb 2024, 14:40
Reviewer Update
It has been escalated each time I have phoned or spoken to your online chat service...
I got a call about the banking details... reuploaded the documents and again... no communication after that...
I got a call about the banking details... reuploaded the documents and again... no communication after that...